Our refund and returns policy last 30 days. If 30 days have passed since your purchase, we cannot offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Gift cards and downloadable software products are exempt from being returned.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, recheck your bank account.
Then contact your credit card company. It may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, don’t hesitate to get in touch with us through our contact page.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us a message through our contact page.
Please message us through our contact page before sending anything back.
Message us through our contact page for questions related to refunds and returns.